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Student/Graduate Student Assistant - IT Support

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Please see Special Instructions for more details.

Please complete all fields of the employment application. Include your educational history in the "Educational Experience" section and any employment history in the "Employment Experience" section of your application.

Job Details

Job Information

Job Title Student/Graduate Student Assistant - IT Support
Student Classification Student Assistant or Graduate Assistant
Job Code C50118
Posting Type Student/nonbenefited (NSTU)
Posting Number PE124F17
Job Description Summary

The California Prison Industry Authority (CALPIA) is seeking a Student Assistant to work under the general direction of the Data Processing Manager III, MIS Unit. The Student Assistant will assist MIS staff in different aspects of Information Technology (IT) related to IT accounting/budgets, desktop support, database creation, Intranet/Internet development and design, network support.

Conditions of Employment

This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.

Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted, employment history, professional references, criminal check, educational verification (i.e., degree, license, or official transcript) and physical exam and drug urinalysis test. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises Inc., (UEI) and the hiring Agency or Department.

Work Schedule

Monday through Friday, between the hours of 8:00 am to 5:00 pm. Flexible.

Additional Work Schedule

Student Assistant and Graduate Assistant employees generally work up to 20 hours per work week (Sunday – Saturday) during the academic year and up to 40 hours per work week during breaks; Winter, Spring & Summer.

Student Assistants are not permitted to telecommute or work remotely.

Area Sacramento
On/Off Sacramento State Campus Off Campus
Worksite City Folsom
Pay Range $10.50 - $16.00 per hour
Department/Agency Prison Industry Authority (PIA)
Project Description

The California Prison Industry (CALPIA) is a state-operated agency that provides productive work assignments for approximately 7,000 offenders annually in California’s adult correctional institutions. CALPIA operates over 100 manufacturing, service, and consumable factories in 34 CDCR institutions throughout California. CALPIA is self-supporting from the sale of its products and services and does not receive an annual appropriation from the Legislature. To learn more visit

Majors/Fields of Study Computer Information Systems, Computer Science and Engineering, Electronics Technology, Engineering Technology
Minimum Qualifications

Ability to work in a fast-paced environment with frequently changing priorities; excellent verbal and written communication skills; ability to deal tactfully and effectively with staff at all levels; and the ability to occasionally travel to field offices located throughout the state. Excellent writing skills. Must be able to work in a team environment. Must have a valid California Driver’s License and be acceptable for vehicle insurance coverage under the University Enterprises insurance plan. Must continue to meet the established driving standards.


Must be a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at one of the accredited colleges or universities on our affiliation list.

To view our current affiliation list please paste the following URL into your browser:

Students must be enrolled at a minimum in; six semester units or nine quarter units for undergraduate students; four semester units or six quarter units for graduate students.

Students declared major must match the major(s) listed in the job posting.

Position Description

Preferred Qualifications

Basic understanding of information technology principles, networks, and computers is desired.

Customer service experience preferred.

Experience with accounting/budgets is desired.

Duties and Responsibilities

Provide technical support to CALPIA’s employees with IT hardware and software installation, configuration, implementation, and maintenance. Troubleshoot and repair problems with the workstation (desktop and laptop) and peripheral equipment with and without network connectivity.

Follow and implement security policies/procedures. Provide technical research when needed. Assist in managing the hardware and software inventories for CALPIA which includes distribution and disposal of computer equipment; troubleshooting network problems. Assist in performing system and application updates/upgrades.

Physical Requirements

Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, scanners, and fax machines, with or without a reasonable accommodation.

Working Conditions

Work is performed in an office environment.

Hours Per Week Students (part-time) 0-20 hours per week during the academic year, up to 40 hours per week during breaks; Winter, Spring and Summer. (NSTU)
Posting Date 08/23/2017
Closing Date 09/25/2017
Open Until Filled No
Special Instructions to Applicant

Please complete all fields of the employment application. Include your educational history in the “Educational Experience” section and any employment history in the “Employment Experience” section of your application.

Quick Link for Internal Postings

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this position?
    • Sacramento Bee
    • Careerbuilder
    • University Enterprises website
    • Internal Job Posting
    • Personal Referral
    • Indeed
    • Other
  2. * If other, please specify.

    (Open Ended Question)

  3. * Are you a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at an accredited college or university and enrolled in at least 6 semester or 9 quarter units as an undergraduate or 4 semester or 6 quarter units as a graduate student?
    • Yes
    • No
  4. * Is your major/field of study one of the following: Computer Information Systems, Computer Science and Engineering, Electronics Technology, or Engineering Technology?
    • Yes
    • No
  5. * Do you have a valid California Driver's License and proof of automobile insurance?
    • Yes
    • No
  6. * Do you have customer service experience? (NOT required for the position)
    • Yes
    • No